Beginning Monday, September 24, 2018 new pay stations will be in our Central location parking garage. Customers will be required to pay for their parking before entering the library and have the option to pay with cash or credit/debit card at any of the 3 ParkHouston Pay Stations located on-site in the underground garage or by using the ParkHouston App.
Customers are encouraged to download the ParkHouston App Android - IOS. The app allows customers to conveniently pay from their smart phone (or tablet) with a credit or debit card as well as add additional time if they extend their time at the library. Customers will receive text notifications, when their time limit is approaching.
- ARA will have an ambassador on-site the week of September 24 to help guide customers through the new process.
- Customers who do not pre-pay for their parking will be issued a ticket by a COH Compliance Officer, who will be rotating throughout the garage.
Parking no charge situations
- Veterans will continue to receive free parking but are required to have an official license plate to park in any public space for free. HPL will no longer be able to accept their military identification card to offer free parking.
- 20-minutes parking for holds pick-up. Customers will be able to select a 20-minute time slot to park at no charge. This will enable them to quickly drop off books and/or pick up holds. In order to receive free parking, customers must enter their license plate at the meter to obtain a 20-MINUTE $0.00 permit. Customers who stay beyond their 20-minute time limit are subject to receive a parking ticket.